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Installing the Allsite.ai Civil 3D Extension

Install, update and uninstall the Allsite.ai Civil 3D Extension, and check which version of Level AI and the extension you are running.

Written by Allsite Support

Supported versions: Autodesk Civil 3D 2025, 2026 and 2027

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Installation

To install the extension, sign in to Allsite.ai, open the profile dropdown in the top-right profile dropdown in the Allsite.ai web app, and select “Install Civil 3D Extension.” You must have a valid Allsite.ai account to download the installer.

Allsite.ai user menu opened from the top-right profile dropdown, showing the “Install Civil 3D Extension” option.

Close Civil 3D if it is open, then run the downloaded installer and click Get started.

Allsite.ai Civil 3D Extension Setup showing the welcome screen: an animation of a site plan, the text AI design integrated into civil engineering workflows, and the Get started and Cancel buttons.

Next, read and accept the terms and conditions.

Allsite.ai Civil 3D Extension Setup showing the license agreement screen with the Terms and Conditions text, an I accept the terms in the License Agreement checkbox, and Install and Cancel buttons.

After selecting the acceptance checkbox, click Install. Setup works through a short checklist: it confirms Civil 3D is closed, installs the extension and applies the latest update.

Allsite.ai Civil 3D Extension Setup showing the progress checklist. The license, preparing, Civil 3D not running, extracting and installed version steps are ticked, and installing the extension is in progress.

When setup reports that the extension was installed successfully, click Close. The installer adds the Allsite.ai Civil 3D Extension to your Windows user account. The extension will be available the next time you open Civil 3D.

Allsite.ai Civil 3D Extension Setup showing every step ticked and the message Allsite.ai Civil 3D Extension v2.17.31 installed successfully, with a Close button.


The next time you open Civil 3D, you will see a notification confirming the extension loaded successfully, and the Allsite.ai toolbar will be available.

Autodesk Civil 3D showing a notification that the Allsite.ai Civil 3D Extension loaded successfully and the Allsite.ai ribbon tab is available.

When Civil 3D opens, Allsite.ai checks for newer versions. If a new major version is available, you will be prompted to install it. We recommend staying on the latest version.

Checking which version you are running

Level AI, Service AI and Layout Assist are all part of the Allsite.ai Civil 3D Extension, so the extension version is the version of Level AI you are running in Civil 3D. Quote it when you contact support. The Level AI design itself runs on Allsite.ai servers, so there is nothing separate to install or update.

About

On the Allsite.ai tab, in the Allsite.ai panel, click About.

The Allsite.ai panel of the Allsite.ai ribbon tab with the About button outlined, below Run Status and above Help.

The dialog shows the Installed version and the date it was installed. Click Check for updates to see whether a newer version is available.

App Manager

On the Add-ins tab, click App Manager and find Allsite.ai Civil 3D Extension in the list.

Autodesk App Manager in Civil 3D showing the installed Allsite.ai Civil 3D Extension, including version, publisher, install date, and update status.

Windows

Open Control Panel > Add or Remove Programs and find Allsite.ai Civil 3D Extension.

DWGs that have been initialized with Allsite.ai can still be opened by users who do not have the Allsite.ai Civil 3D Extension installed. Grading parameters can also be edited because Allsite.ai stores data using native Civil 3D features, such as extended data.

Updating

Patch updates are applied automatically. If an automatic update cannot run, for example because Civil 3D is open, a prompt appears the next time Civil 3D opens. You can dismiss the prompt to snooze it for 3 days.

Uninstalling

To uninstall, open Windows Settings > Apps > Installed apps, search for “Allsite,” click the three-dot menu next to “Allsite.ai Civil 3D Extension,” and select Uninstall. This removes the extension, added line styles, and related registry items.

Windows Installed Apps settings showing the Allsite.ai Civil 3D Extension with the overflow menu open and the Uninstall option selected.

Troubleshooting

If you are having installation issues, restart your machine and make sure other programs, such as Bluebeam, are closed.

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